Legal Advice

I. GENERAL INFORMATION

In compliance with the duty of information provided in Law 34/2002 on Services of the Information Society and Electronic Commerce (LSSI-CE) of July 11, the following general information of this website is provided below:

The ownership of this website, hotel-atarazanas-malaga.com, (hereinafter, Website) holds: Beanbe Málaga, S.L., with NIF: B93199990, and whose contact information is:

Adress: Atarazanas nº19 – C.P. 29005, Málaga, España
Telephone contact: +34 952 121 910
Contact email: info@atarazanasmalaga.com

II. TERMS AND GENERAL CONDITIONS OF USE

The object of the conditions: The Website

The purpose of these General Conditions of Use (hereinafter, Conditions) is to regulate access to and use of the Website. For the purposes of these Conditions, the following shall be understood as Website: the external appearance of the screen interfaces, both statically and dynamically, that is, the navigation tree; and all the elements integrated in both the screen interfaces and in the navigation tree (hereinafter, Contents) and all those online services or resources that may be offered to Users (hereinafter, Services).

Hotel Atarazanas reserves the right to modify, at any time, and without prior notice, the presentation and configuration of the Website and the Contents and Services that may be included in it. The User acknowledges and accepts that at any time Hotel Atarazanas may interrupt, deactivate and / or cancel any of these elements that are integrated in the Website or access to them.

Access to the Website by the User is free and, as a general rule, is free without the User having to provide a consideration to enjoy it, except in relation to the cost of connection through the network of telecommunications supplied by the access provider that the User has contracted.

The use of any of the Contents or Services of the Website may be done through the subscription or previous registration of the User.

The User

The access, navigation and use of the Website, as well as the spaces enabled to interact between the Users, and the User and Hotel Atarazanas, such as comments and / or blogging spaces, confers the status of User, for this reason, all the Conditions herein established, as well as their subsequent modifications, are accepted from the beginning of the navigation on the Website, without prejudice to the application of the corresponding mandatory legal regulations, as the case may be. Given the relevance of the foregoing, the User is recommended to read them each time they visit the Website.

The Hotel Atarazanas Website provides a great diversity of information, services and data. The User assumes his responsibility to make a correct use of the Website. This responsibility will extend to:

• Use of the information, content and / or services and data offered by Hotel Atarazanas without being contrary to the provisions of these Conditions, the Law, morality or public order, or otherwise in any way Assume injury to the rights of third parties or the operation of the Website.
• The veracity and legality of the information provided by the User in the forms extended by Hotel Atarazanas for access to certain Content or Services offered by the Website. In any case, the User will immediately notify Hotel Atarazanas about any fact that allows the improper use of the information registered in such forms, such as, but not only, the theft, loss, or unauthorized access to identifiers. and / or passwords, in order to proceed with immediate cancellation.

Hotel Atarazanas reserves the right to withdraw all comments and contributions that violate the law, respect for the dignity of the person, that are discriminatory, xenophobic, racist, pornographic, spamming, that threaten the youth or the childhood, order or public safety or that, in his judgment, are not suitable for publication.

In any case, Hotel Atarazanas will not be responsible for the opinions expressed by the Users through comments or other blogging or participation tools that may exist.

The mere access to this Website does not imply any kind of commercial relationship between Hotel Atarazanas and the User.

The User declares to be of legal age and have sufficient legal capacity to be bound by these Conditions. Therefore, this Website of Hotel Atarazanas is not directed to minors. Hotel Atarazanas declines any responsibility for the breach of this requirement.

The Website is aimed primarily at Users residing in Spain. Hotel Atarazanas does not ensure that the Website complies with the laws of other countries, either totally or partially. If the User resides or has his / her domicile in another place and decides to access and / or navigate the Website he / she will do so at his / her own risk, he / she must ensure that such access and navigation complies with the local legislation that is applicable, not assuming Hotel Atarazanas any responsibility that may derive from such access.

III. ACCESS AND NAVIGATION ON THE WEBSITE: EXCLUSION OF GUARANTEES AND LIABILITY

Hotel Atarazanas does not guarantee the continuity, availability and usefulness of the Website, nor of the Contents or Services. Hotel Atarazanas will do everything possible for the proper functioning of the Website, however, does not assume responsibility or guarantee that access to this Website will not be uninterrupted or error-free.

Neither is it responsible or guarantees that the content or software that can be accessed through this Website, is free of error or causes damage to the computer system (software and hardware) of the User. In no case Hotel Atarazanas will be responsible for losses, damages or damages of any kind arising from access, browsing and use of the Website, including, but not limited to, those caused to computer systems or those caused by the introduction of viruses.

Hotel Atarazanas is not responsible for any damages that may be caused to users due to improper use of this Website. In particular, it is not responsible in any way for the falls, interruptions, lack or defect of telecommunications that may occur.

IV. LINK POLICY

It is reported that the Web Site of Hotel Atarazanas puts or may make available to the Users means of link (such as, among others, links, banners, buttons), directories and search engines that allow Users to access websites owned and / or managed by third parties.

The installation of these links, directories and search engines on the Website is intended to provide Users with the search for and access to information available on the Internet, without it being considered a suggestion, recommendation or invitation for the visit. of them.

Hotel Atarazanas does not offer or market by itself or through third parties the products and / or services available on these linked sites.

Likewise, it will not guarantee the technical availability, accuracy, veracity, validity or legality of sites outside your property that can be accessed through the links.

Hotel Atarazanas under no circumstances will review or control the content of other websites, nor does it approve, examine or endorse the products and services, contents, files and any other material existing in the aforementioned linked sites.

Hotel Atarazanas does not assume any responsibility for the damages that could be produced by the access, use, quality or legality of the contents, communications, opinions, products and services of the websites not managed by Hotel Atarazanas and that be linked on this Website.

The User or third party that makes a hyperlink from a web page of another, different, website to the Website of Hotel Atarazanas should know that:

The reproduction – totally or partially – of any of the Contents and / or Services of the Website is not allowed without the express authorization of Hotel Atarazanas.

No false, inaccurate or incorrect manifestation is allowed on the Website of Hotel Atarazanas, nor on the Contents and / or Services thereof.

Except for the hyperlink, the website on which said hyperlink is established will not contain any element of this Website, protected as intellectual property by the Spanish legal system, unless expressly authorized by Hotel Atarazanas.

The establishment of the hyperlink does not imply the existence of relations between Hotel Atarazanas and the owner of the website from which it is made, nor the knowledge and acceptance of Hotel Atarazanas of the contents, services and / or activities offered in said website. website, and vice versa.

V. INTELLECTUAL AND INDUSTRIAL PROPERTY

Hotel Atarazanas by itself or as a transferee, is the owner of all intellectual and industrial property rights of the Website, as well as the elements contained therein (for example and not exhaustive, images, sound, audio) , video, software or texts, trademarks or logos, combinations of colors, structure and design, selection of used materials, computer programs necessary for its operation, access and use, etc.). They will be, therefore, protected works as intellectual property by the Spanish legal system, being applicable both Spanish and European regulations in this field, as well as international treaties related to the subject and signed by Spain.

All rights reserved. Under the provisions of the Law on Intellectual Property, the reproduction, distribution and public communication, including its method of making available, all or part of the contents of this web page, for commercial purposes, are expressly prohibited. in any support and by any technical means, without the authorization of Hotel Atarazanas.

The User agrees to respect the intellectual and industrial property rights of Hotel Atarazanas. You can view the elements of the Website or even print them, copy them and store them on your computer’s hard drive or any other physical support, provided that it is exclusively for your personal use. The User, however, may not delete, alter, or manipulate any protection device or security system that was installed on the Website.

In the event that the User or third party considers that any of the Website’s Contents constitutes a violation of the intellectual property protection rights, he / she must immediately notify Hotel Atarazanas through the contact information in the section on GENERAL INFORMATION of this Legal Notice and General Conditions of Use.

VI. LEGAL ACTIONS, APPLICABLE LEGISLATION AND JURISDICTION

Hotel Atarazanas reserves the right to present civil or criminal actions deemed necessary for the improper use of the Website and Content, or for breach of these Conditions.

The relationship between the User and Hotel Atarazanas will be governed by current regulations and applicable in the Spanish territory. If any dispute arises in relation to the interpretation and / or application of these Conditions, the parties submit their disputes to the ordinary jurisdiction submitting to the judges and courts that correspond according to law.

INTERNAL REGULATIONS OF THE ESTABLISHMENT

In accordance with Art. 13 of Decree 74/2004 of 10 February, on Hotel Establishments,
BOJA No. 42, of 2 March 2004, the establishment has the following Internal Regulations that must be complied with by the clients of the
establishment.
1. Art. 13. Internal regulations.
– Hotel establishments may have internal regulations in which
obligatory rules for users during their stay will be established.
– The internal regulations that exist, if any, will specify, as a minimum, the
conditions of admission, the rules of coexistence and operation, as well as everything that
allows and favours the normal development of the enjoyment of the facilities,
equipment and services. – Hotel owners may request assistance from law enforcement agents to evict users who fail to comply with internal regulations or who intend to access or remain there for a purpose other than normal use of the service, in accordance with the provisions of Art. 33.2 of the Tourism Law.
2. Users are obliged to pay the amount of the contracted services at the time of submitting the invoice. The submission of a claim does not exempt them from the obligation to pay for the contracted services.
3. The Hotel may request a guarantee with a credit card or cash deposit for possible extras or possible damages, in accordance with applicable legislation.
4. The reservation of accommodation begins at 3:00 p.m. on the first day of the contracted period and ends at 12:00 p.m. on the day indicated as the departure date. For possible changes, you can consult at reception. The extension of the occupancy for a period longer than that described, without prior agreement, will result in the obligation to pay for one more day.
5. The Hotel is obliged to provide users who cannot attend to it, due to overbooking, with accommodation in an establishment in the same area, of the same group, modality, if applicable, specialty, and of identical or higher category. The expenses or
overprices that arise due to this cause will be the responsibility of this establishment, which, otherwise, will refund to the user the differences that occur in its favor.
6. The stay of two people in a room that has been contracted for individual use will not be permitted. In this case, the rate set for double use will be paid.
7. The cleaning hours of the rooms are from 09:00 to 17:00 hours.
8. Smoking is prohibited in the common areas and rooms of the hotel. The client’s account will be charged for non-compliance with this rule for extra cleaning and odor removal costs.
9. It is prohibited to bring food or drinks into the Hotel to be consumed inside the establishment.
10. It is not permitted to take food, meals or drinks out of the Hotel dining room.
11. According to Andalusian Law: LAW 11/2003, of November 24, on the Protection of Animals, in reference to its article 14, the establishment allows access to pets. The charge per animal and day is €40 (VAT included), the client must have previously requested it in their reservation.

12. Conditions of admission.
– General provisions:
Persons who access this hotel establishment shall be obliged to comply with
the present Regulation, insofar as it does not contravene Law 12/1999, of December 15, on
Tourism, Decree 47/2004, of February 10, on hotel establishments, and other
Rules and Precepts of application.
– Access, admission and stay in the establishment:
This hotel establishment is for public use and free access, with no restrictions other
than those derived from the legal provisions and this regulation.
The admission and stay of persons in this establishment will only be denied for the
following reasons:
a) Due to lack of accommodation capacity or facilities.
b) When the closing time of the establishment has been exceeded.
c) When the minimum age established to access the premises is not met, according to the
current regulations. d) When the person seeking access has not paid the bill and/or deposit
at the time when it is due.
e) When the person displays violent attitudes, especially when they behave
aggressively or cause disturbances, create dangerous situations or cause disturbances to other
customers, or do not meet hygiene conditions.
f) When the person carries weapons, and objects that can be used as such,
except in accordance with the provisions of the specific regulations applicable at any given time, they are members of the Security Forces and Corps or private escorts
integrated into private companies, and they enter the establishment in the exercise of
their functions.
g) When the person carries or is under the influence of alcohol.
carrying drugs, narcotic or psychotropic substances, or showing symptoms of having consumed them, and those who show signs or
obvious behaviors of being intoxicated.
h) When they cause noise that disturbs the normal development of the establishment.
i) When they do not adopt measures or attitudes against the health and cleanliness of the
establishment.
j) When they attack the normal social coexistence of the establishment.
k) For not complying with the admission requirements established in these regulations.

When the circumstances indicated occur or the persons incur in one or
several of the restrictions listed above, the personnel responsible for the establishment
may require them to leave, after paying, where appropriate, the accounts
they have pending for the provision of services and consumption. It is expressly stated that free access to the facilities, services and accommodations of this hotel establishment will not be denied or restricted to persons who wish to do so, for reasons of sex, disability, with or without a guide dog, religion, opinion or any other personal or social circumstance.
– Check-in and admission document:
The person or persons who wish to use the accommodation units, the common facilities and, where applicable, the complementary services detailed in
this Regulation, must present their identification documents in order to be admitted and registered in the establishment’s registry.
This establishment, once the person or persons have registered, will draw up a document
which will state the name, category and registration number of the establishment, the number or
identification of the assigned accommodation, the number of persons who will occupy it, check-in and check-out dates and the agreed food plan and, when contracted
directly, also the price of the accommodation. This document, completed in duplicate, must be signed by the interested party to formalize their admission. The
original will be given to the user and the copy will remain in the possession of the establishment.
The complementary services offered and provided by this establishment or by
other persons or entities will be formalized in their corresponding documents and
will be settled according to the agreed conditions.

13. However, and in the cases described in section 12, the person is obliged to
pay the expenses incurred up to the time of the prohibition of access or
stay in the establishment.
14. Services of the establishment or accommodation units cannot be reserved
against the stipulated price.
15. Circulation and stay within the establishment will be in the places
reserved for clients, without them being able to access in any case the rooms or reserved or private
spaces. The clothing or attire will be those established for this purpose. Access to the facilities of the establishment is not permitted without a T-shirt or top or without shoes.
16. Safety deposit boxes. A safe is installed in each accommodation unit for free use.
The establishment is not responsible for the loss of objects or valuables in the room, and strongly recommends the use of the safety deposit boxes.
17. Early breakfast service. If you are planning to leave before the time of operation of the buffet breakfast, you can enjoy a picnic. To access this breakfast, you must notify reception the day before the date on which this service is to be provided.
18. The food plan is personal and non-transferable.
19. It is not permitted to hang clothes or towels on the railings of balconies or windows or in hallways.
20. Minors are not permitted to use the elevators without being accompanied by a responsible adult.
21. In order to guarantee the security, privacy and tranquility of the users, this
hotel establishment has electronic surveillance devices, with
permanent recording elements, hallways and other general or common areas.
22. If you wish to have your room made up, hang the notice “Please make up the
room” on the outside of your room door. If you wish not to be
disturbed, hang the notice “Please do not disturb” on the outside of your room door.
23. It is prohibited to use the towels and other clothing in the room for outdoor use. The
establishment makes beach towels available to its clients for exclusive use
by rental, upon request at Reception and their subsequent delivery to the same
department. In the event of loss or damage to the towel, the client will pay the cost of the
towel.
24. The hotel reserves the right, in the event of any type of damage, deterioration or theft
caused in the room or any other hotel facility by the client, to
claim the corresponding compensation from the client. Or, where appropriate, to deduct the amount to the credit card given or to the deposit in cash.
25. The management of the establishment recommends:
a) Keep an eye on and control your luggage. Do not leave it unattended.
b) Close the door of your room when you leave it and try to open it again to make sure it is properly closed, even if only for a short period of time.
c) Keep the door closed when you are in the room.
d) Lock your luggage when you are not using it. If your luggage has a lock, always use it.

e) Protect your room key. Do not simply leave the key on the reception desk. Always return your key, in person, when you leave the hotel.
f) Immediately notify the Management of any abnormal event you notice such as:
people acting suspiciously in the hallway, repeated phone calls from people who do not identify themselves, knocks on your room door from people you do not know, or finding no one at the door when you go to open it.
g) Do not be annoyed if you are asked to identify yourself at reception.
h) Do not display jewellery, money or valuables in your room.
i) Do not invite strangers to your room or tell them your room number.
j) Do not allow repair personnel to enter your room without having been requested or
authorised by the Hotel Management.
k) Do not allow people to enter your room with deliveries that have not been
requested.
l) When establishing social relations with unknown people, do not reveal the name
of your hotel or your room number.
m) Do not discuss specific plans for future excursions, outings, etc. in public or with
strangers.
n) Do not show your room key in public places.
o) If you discover any type of deterioration or anomaly, contact reception.
p) The electrical installation in your room is 220 Volts.
q) Respect the areas in which the rooms are located during nighttime and
siesta hours and in general, avoid making unnecessary noise. r) Please use the facilities appropriately, respecting the furniture.
s) Please respect the opening hours of all the facilities at the Hotel.
t) We appreciate your participation in the event that during your stay at the Hotel, any disaster or evacuation drill is carried out.
u) Some schedules may change depending on the time of year.
26. Cancellation policy:
– Individual reservations:
Any modification or cancellation made less than 24 hours before the arrival date, as well as no-show, will incur charges of 100% of the total value of the reservation. These charges will be charged to the card provided as a guarantee for the reservation.
Except for Easter and Fair dates, in which the free cancellation period ends 14 days before the arrival date, after this period the cancellation or no-show charges will be 100% of the total reservation.
Non-refundable offers do not allow any refund or modification, not even in the case of a state of alarm or exception.
– Groups:
The cancellation policy will be the one stipulated in the quote for each case.